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Telecoms using 'authorized retailers' raise debate over control of customers, staffing – Pittsburgh Post-Gazette

Telecoms using 'authorized retailers' raise debate over control of customers, staffing – Pittsburgh Post-Gazette

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Pittsburgh Post-Gazette

Telecoms using 'authorized retailers' raise debate over control of customers, staffing
Pittsburgh Post-Gazette
If you walk into a Verizon retail location in the Pittsburgh region, the odds are you're encountering a store that is managed and staffed not by the New York City-based telecom giant but by another retailer — whether you realize it or not. The same


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