SAN FRANCISCO–(BUSINESS WIRE)–PredictSpring, a mobile commerce leader, announced today at Shop.org,
that it has partnered with M.Gemi, a leading direct-to-consumer
accessories brand, to launch its store associate app. The app aligns
e-commerce and offline retail for store associates to provide an
elevated customer experience. The app is currently offered at M.Gemi
stores located in New York City’s Soho neighborhood and Boston’s
Prudential Center. Additionally, the technology is available onboard the
M.Gemi Andiamo Tour, a traveling gelato truck that made its way around
the Northeast, offering the brand’s cult-favorite sneaker, the Cerchio.
“Our clients fall in love with M.Gemi’s design and Italian
handcraftsmanship, as well as the immersive experiences we create in our
physical fit shops. PredictSpring has enabled our store associates to
seamlessly assist customers and ensure that their needs a met from the
moment they walk in, until the moment they checkout,” said Cheryl
Kaplan, Co-Founder & President of M.Gemi.
Notable features of the PredictSpring-powered M.Gemi store associate app
- Clienteling – Store associates can access customer
information including name, date of birth, past purchase history,
including the ability to see items added to the customer’s online cart.
- mPOS – The app offersa user-friendly
checkout process integrated with a leading hand-held payment capture
- Showroom Scheduler – Ability for store associates to schedule
an appointment with customers at either its Soho or Boston stores.
- Real-Time Inventory – In one-click,store
associates can check availability of online inventory and arrange for
shipment directly to the customer. This helps keep storage and stock
sizes low at boutiques.
“We are delighted to partner with M.Gemi to build a world-class digital
store experience to drive customer satisfaction and loyalty. Store
associates represent the brand and with the right mobile tools, can be
equipped with information at their fingertips to delight customers with
a personalized shopping experience and accelerated checkout process,”
said Nitin Mangtani, Founder and CEO of PredictSpring.
PredictSpring is the fastest mobile commerce platform designed
exclusively for brands and retailers. Its innovative technology powers
native mobile and in-store apps with Instant Search, Dynamic CMS, and
One-Touch Checkout. PredictSpring Clienteling and Endless Aisle
solutions digitize the in-store experience by providing store associates
the ability to connect with their customers in a highly personalized way.
Founded by the visionary behind Google Shopping and other early mobile
commerce pioneers, PredictSpring provides a seamless omni-channel
experience to help consumers shop anywhere, anytime with a single touch
of a button.
PredictSpring powers mobile commerce for the world’s leading retailers
and brands, including Calvin Klein, Tommy Hilfiger, Cole Haan, Vineyard
Vines, Nine West, New York & Company, Skechers, Charlotte Russe, and
Claire’s. To learn more, visit predictspring.com.
Founded in March 2015 by CEO Ben Fischman, President Cheryl Kaplan and
Chief Merchant Maria Gangemi, M.Gemi is a Boston based accessories
startup with offices in New York and Florence, in addition to
storefronts in New York City’s Soho neighborhood and Boston’s Prudential
Center. A unique luxury brand unbound by traditional models, M.Gemi
delivers handcrafted products for men and women at uncommon prices. Each
piece is handmade in Italy by craftspeople at the most renowned
family-owned workshops, with new styles released each Monday. M.Gemi’s
uncompromised commitment to quality, brought to market at an
unconventional speed, positions M.Gemi at the forefront of the new
luxury market and sets a new standard for direct to consumer brands. For
additional information on M.Gemi and to shop the collection, visit www.mgemi.com.