FNB Connect Nominated Best Digital Mobile Virtual Network Operator in the World
The interruption of the FNB Connect digital platform in telecommunications earned itself first joint place as the digital mobile virtual network operator (MVNO) of the year in the global MVNO awards, revealed at the MVNO World Congress 2022.
The award is a brilliant support for the impact of FNB Connect, which has seen it take advantage of the FNB digital platform to provide profitable world-class telecommunications to the bank’s retail and commercial customers.
More than 80 countries are represented at the World MVNO Congress, with more than 500 MVNOs and more than 1000 representatives. The occasion puts the focus on the innovators, the most recent technologies, the trends and the relevant developments in the MVNO sector.
They are very proud that FNB Connect is recognized on a global platform for its positive impact on the lives of their customers.
This worldwide recognition reflects the advances they continue to make as a company in providing access to customer-centric lifestyle offerings through Connect, eBucks and nav on their trusted digital platform.
With more than 6 million digitally active customers and thousands of millions of digital interactions, they believe that their platform offers a considerable scale with an ecosystem that adapts to each customer context.
Since then, they have considerably increased digital offerings to democratize access to smart devices, data and affordable time packets, thus reducing the digital divide.
More recently, They have launched ‘Hero Deals’ in the FNB application, which allows customers to save a lot on the latest laptops, tablets and smart phones from leading brands such as Apple, Samsung and Lenovo.
The 24-month plans are more affordable than buying the specified devices in retail stores for effective money and the specific plans include monthly data, airtime and SMS in our FNB Connect SIM. Customers can find the ‘heroes’ offers on the FNB application product store.
FNB Connect has also been recognized for leading customer satisfaction in independent surveys such as the South Africa Customer Satisfaction Index (SAcsi) throughout the years.
FNB is recognized as an industry leader by local and international platforms in a highly competitive sector and a testament to the growing attractiveness of FNB Connect as the telecommunications provider chosen by customers. Backed by consistent improvements in innovation and lifestyle solutions, they continue to push boundaries to redefine value for their customers.
By Abdul W Moghul