NEW DELHI: Nine people were arrested in west Delhi’s Moti Nagar area for allegedly cheating computer users based in the US and Canada on the pretext of providing them technical support, police said on Tuesday.
The accused were identified as Bhuvnesh Sehgal (30), Harpreet Singh (29), Pushpendra Singh Yadav (26), Saurabh Mathur (27), Ubaid Ullah (25), Surender Singh (37), Yogesh (21), Bhavya Sehgal (25) and Gurpreet Singh (25), they said.
Police said they were informed that some people were running an international online cheating racket from Sudarshan Park, Moti Nagar. They were using Voice over Internet Protocol (VOIP) calling.
It was found that they were cheating people based in the US and Canada on the pretence of providing them technical support by pretending to be official tech support executives of a software giant, a senior police officer said.
“On Saturday, police raided the premises where several people were busy making or receiving calls. Nine people — six owners and three tele-callers — were found engaged in calls by impersonating tech support executives of Microsoft,” Deputy Commissioner of Police (West) Urvija Goel said.
The accused would send fake pop-ups on the computers of their potential targets regarding a security threat or some technical issue, the DCP said.
They would then instruct the targets to call on a number specified on the pop-up in order to pay for technical support to resolve the threat, police said.
They would prey those who wanted to ensure the security of their computers, extort money from them to fix the problems and resolve threats that do not exist, they said.
The victims were made to pay the amount through e-cheques, which were drawn in US-based bank accounts of the overseas contacts of the accused, according to police.
Six computers, one laptop, nine mobile phones, telecommunication softwares, VOIP calling diallers were among other items were recovered from their possession, they added.