Phone.com not only offers some of the lowest monthly per-user rates in the VoIP industry, it includes some unique features. Plans cost $12.99, $19.99 and $29.99 per user, per month—but you can save 20% by paying annually instead. It’s important to note that not all plans include unlimited calls; the entry-level plan offers only 300 minutes for the whole account (you’ll pay for any overages). Other plans include unlimited minutes.
The most unique aspect of Phone.com is that all plans include HIPAA-compliant voice calls, so communication is protected for your business and your clients. Video calls on Plus and Pro plans are also HIPAA-compliant. All plans also include SMS texting, voice mail, transcription, video calls, auto attendant and faxing.
Although Phone.com is one of the best cheap VoIP phone service providers for small businesses, there are multiple add-ons that could raise your price considerably. A global number costs $4.99 to $14.99 per month; additional phone numbers are $4.99 per month (you only get one per account for the low-priced plan or one per user on the higher tiers); call recording is $7.99 per month for the low- and mid-tier plans; and inbound faxing costs $4.99 per month.
Phone.com doesn’t offer a free trial, but there is a 30-day money-back guarantee so you can try it out before you commit.
Who should use it:
Specifically, Phone.com is a great choice for medical professionals that require HIPAA compliance for all communications. The HIPAA-compliant technology is available for all plans for voice and for video meetings on the higher-priced plans.