Wednesday , 22 May 2019
Breaking News
Twilio adds video capabilities to its messaging platform

Twilio adds video capabilities to its messaging platform

Want to master the CMO role? Join us for GrowthBeat Summit on June 1-2 in Boston, where we’ll discuss how to merge creativity with technology to drive growth. Space is limited and we’re limiting attendance to CMOs and top marketing execs. Request your personal invitation here!

Twilio today adds the capability to send and receive videos via text message to its array of communication services for businesses.

The company says video can be a an effective way of communicating an intricate problem to businesses and service providers. For instance, let’s say the faucet in my bathroom is leaky and water’s everywhere, but a plumber won’t be able to get here for several hours (imagine that all of the on-demand services are busy). I could send a video to the plumber, and she could instruct me on how to manage the situation until she gets there.

Twilio also wants to give businesses a way to draw on that video, perhaps circling in red the part of the pipe that I need to focus on to stem the leak.

It’s a neat new feature that shows the potential of messaging between consumers and businesses in the not-too-distant future.

Twilio is reinventing telecom by merging the worlds of cloud computing, web services and telecommunications. Twilio hosts a telephony infrastructure web service in the cloud, allowing web programmers to integrate phone calls and SMS me… read more »

Powered by VBProfiles

VentureBeat’s VB Insight team is studying email marketing tools. Chime in here, and we’ll share the results.

Article Source

Share and Enjoy

Leave a Reply

Your email address will not be published. Required fields are marked *