Results in the following chart are gathered from Consumer Reports’ 2018 Winter Survey of 55,713 tablets, owned by members who purchased a new device between 2013 and 2018.
Our predicted reliability ratings are based on a statistical model that estimates breakage rates within the first 3 years of ownership, for tablets that are not covered by an extended warranty or service contract. We also adjust for the median number of hours of use per week. The median in our survey was 14 hours per week. Higher ratings are indicative of better reliability. Brands receiving a red or orange rating cannot be recommended by CR at this time.
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